What Khun David, Kim & Madison Misfeldt says about "Services" ?
We arrived home safely a week ago and wanted to get in touch with you to tell you how impressed we were with your resort and your staff. The service provided by your staff on the return transfer to the airport went above and beyond our expectations. Your two staff members were exceptional at taking care of us once our plans changed due to Phuket airport closing with the tsunami warning. Your staff ensured we were safe at all times and went above and beyond at making alternate arrangements.
They stayed with us until late that night and were at all times helpful and stayed extremely pleasant to deal with throughout the process. We also thank you for taking the time to personally contact us during that time to provide advice and information. We were very impressed.
Also, we thought you would delight in knowing that the four bottles of Thailand wine you provided made it back to Canada safe and sound. Your attention to detail and personal service were very impressive.
Over the years we have travelled around the world. Thank you so much for making our family vacation the most enjoyable and pleasant experience inspite of the trip interruption. We feel we could not have chosen a better resort anywhere in the world. Please pass our comments onto your staff who are to be commended for exceptional service in fulfilling their positions.
We will be highly recommending your resort to all our friends and colleagues who are planning on travelling to Thailand. We wish you much success and all the best in the future.
David, Kim & Madison Misfeldt