What Khun Tristan and Hayley Tatt - Room 118 - says about "Services" ?
Dear Franck and the team at Pimalai
I felt compelled to write you an email to express how amazed and blown away we were with the resort when we stayed for our honeymoon 2 weeks ago.
We stayed for 5 nights in room 118 and from the moment we arrived, we felt that the staff were 100% committed to making sure our stay was a memorable one. From the arrival drink, until check-out, nothing was too much to ask, and the staff around the grounds from gardeners to room maids were always greeting us "sawadee" We found Pimalai had the best amenities, staff and atmosphere on our whole stay which included some very nice resorts on Phi-Phi island and Phuket. The grounds are stunning, the little lanterns at night meant that the place looks tranquil day and night! It was absolutely gorgeous. A couple who we spoke to also agreed that it was the highlight resort of both trips. We also wanted to show our sincere gratitute for the honeymoon cake, champagne and even the complimentary spa treatment as our honeymoon gift! As this was the 1st place we stayed at that was a resort, we figured other places after Pimalai might be as generous for honeymooners, but to our disapointment they were not anywhere near as generous and we really wanted to thank-you for that. It was the most relaxed we have ever felt!
Congratulations, you have this place 100% right! We will definitely reccomend any of our friends to come and stay with you and also will definitely be back in the near future. It's those little things that really make a difference, the staff should be commended on a great job!
Tristan and Hayley Tatt