What Lynn Johnson : 28 Dec 2010 says about "Services" ?
I just wanted to formally thank you for our wonderful stay at Pimalai and for giving us the opportunity to experience one of your wonderful pool villas. We had the most fantastic time for so many reasons, but mainly because of the wonderful attention to service, your friendly, smiling staff, idyllic location, fabulous accommodation and your ability to make everything hassle-free for your guests so all they need to do is enjoy.
We’ve had the opportunity to stay in some fabulous resorts/hotels throughout the world, but Pimalai is up there with the best of them. From the unique arrival arrangements in your very comfortable speedboat (with friendly, smiling staff, of course) and throughout the course of the holiday, we felt more relaxed than we’d done in a long time. You are well aware of how much I loved the spa, wonderful treatments (very reasonably priced), excellent therapists (I should mention Pan again, who was first-class) and a truly unique and beautiful setting. I can honestly say that I have never experienced anything like it – sheer bliss!
I also wanted to mention Wee who greeted us at the airport on our arrival and departure. An absolute credit to Pimalai – so friendly and welcoming and a good first impression of the Pimalai company.
Once again, many, many thanks for all the kind consideration we received throughout our stay. Rest assured that I shall continue recommending Pimalai to my clients (more vigorously, now that I’ve experienced it first-hand). Also, when we return to the UK I’ll give you great feedback on Trip Advisor.
With all our very best wishes to you and all the Pimalai staff for a New Year filled with good luck, good health, continuing success and happiness.